FAQ — Josh Cargo | UK to Nigeria Freight Questions

Question 1

Where do you ship to?

Accepted Answer

We specialise in UK to Nigeria freight. We ship to all major cities and states across Nigeria including Lagos, Abuja, Port Harcourt, Kano, Ibadan, and more.

Question 2

How do I get a quote?

Accepted Answer

Simply fill in our quote request form on the Contact page, or give us a call. We'll get back to you within 24 hours with a competitive price.

Question 3

What items can I send?

Accepted Answer

We ship a wide range of goods including clothing, electronics, household items, food products, documents, and commercial cargo. Some items are restricted — contact us if you're unsure about a specific item.

Question 4

What items are prohibited?

Accepted Answer

Prohibited items include weapons, illegal substances, flammable materials, and certain perishables. We follow all UK and Nigerian customs regulations. Contact us for a full list.

Question 5

How long does air freight take?

Accepted Answer

Air freight typically takes 5 -7 business days from the UK to Nigeria, depending on the destination city and customs clearance.

Question 6

How long does sea freight take?

Accepted Answer

Sea freight takes approximately 4–6 weeks. This is the most cost-effective option for large or heavy shipments.

Question 7

Do you offer door-to-door delivery?

Accepted Answer

Yes. We collect from your UK address and deliver directly to the recipient's door in Nigeria. This is available via both air and sea freight.

Question 8

Can I track my shipment?

Accepted Answer

Yes. Once your cargo is booked and collected, we provide tracking updates throughout the journey. You'll be kept informed at every key stage.

Question 9

Do I need to handle customs myself?

Accepted Answer

No. We handle all customs documentation and clearance on your behalf at both the UK and Nigerian ends. You don't need to worry about paperwork.

Question 10

Are there import duties or taxes?

Accepted Answer

Nigerian customs may apply import duties depending on the nature and value of the goods. We'll advise you on any likely charges when you book.

Question 11

What documents do I need to provide?

Accepted Answer

Typically you'll need a valid ID, a packing list, and a description of the goods. We'll guide you through exactly what's needed when you book.

Question 12

How is pricing calculated?

Accepted Answer

Pricing is based on the weight, dimensions, and type of goods, as well as the service chosen (air or sea). Contact us for a personalised quote. 1. Air Freight
Fly Your Cargo to Nigeria
Looking to send parcels, personal belongings or business goods by air? Our air freight service offers clear starting rates for shipments to Lagos and destinations outside Lagos.

Air Freight Rates
Lagos — Office to Office
Rate: £5.85 per kg
Minimum chargeable weight: 10 kg
Handling charge: £20 per shipment
Minimum total at 10 kg: £78.50.

Destinations Outside Lagos
Rate: £7.00 per kg
Minimum chargeable weight: 20 kg
Handling charge: £20 per shipment
Minimum total at 20 kg: £160.00.

How Is Your Shipping Cost Calculated?
Your air freight charge is calculated by multiplying the applicable rate by the chargeable weight and adding the handling charge.

For example, a 15 kg shipment to Lagos:

15 kg × £5.85 = £87.75

Handling charge = £20.00

Total: £107.75.

Minimum chargeable weights apply. The final chargeable weight and total cost will be confirmed before dispatch.

Important Notice: Protective Packaging & Chargeable Weight
At Josh Cargo, Your Cargo, Our Priority means taking care to protect your goods during transit.

Depending on the size and nature of your cargo, we may use large cartons, bubble wrap, protective materials and black stretch wrap.

Please note that an additional 2 kg or more may be added to the chargeable weight, depending on the size of your cargo and the packaging required.

This may affect the final shipping cost. Where possible, we will confirm the applicable chargeable weight and resulting cost before dispatch.

Before You Book
Please contact us to confirm your destination, chargeable weight, packaging requirements and any additional applicable charges.

The Lagos rate is for office-to-office service. Please confirm the relevant collection and collection-office arrangements with us before booking. Outside-Lagos pricing and delivery arrangements must also be confirmed for your destination.

REQUEST AN AIR FREIGHT QUOTE

2. Sea Freight
More Room for Your Shipping Needs
Planning to send larger, heavier or bulkier goods? Sea freight may be an option worth considering.

Contact us with details of your shipment so we can discuss available arrangements from the UK to Nigeria.

Sea freight costs and transit arrangements depend on factors such as cargo size, weight, destination and service requirements. Please request a quote before booking.

Question 13

Are there any hidden fees?

Accepted Answer

No. We believe in full transparency. Any applicable charges — including customs duties — will be communicated to you upfront before you commit.

Question 14

What payment methods do you accept?

Accepted Answer

We accept bank transfer and other common payment methods. Details will be provided when you confirm your booking.

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